At LE-Store, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your LE-Store product, please review the following Return and Refund Policy to understand your options and how to initiate a return or refund.

1. Eligibility for Returns and Refunds

LE-Store offers returns and refunds for eligible products. To be eligible for a return and refund, your product must meet the following criteria:

The product was purchased directly from the LE-Store website or an authorized retailer.

The product is in its original packaging and has not been used excessively or damaged.

The return request is made within 02 days from the date of purchase.

2. Return Process

If you wish to return a product, please follow these steps:

Contact our Customer Support team at info@Le-Store.pk to initiate a return request. Provide your order number and a brief description of the reason for the return.

Our Customer Support team will provide you with instructions on how to return the product, including the return address and any additional requirements.

Carefully package the product in its original packaging or equivalent to prevent damage during transit.

Ship the product to the provided return address using a trackable shipping method. You are responsible for the cost of return shipping.

3. Inspection and Approval

Once we receive the returned product, it will undergo an inspection to determine its eligibility for a refund.

If the product meets the eligibility criteria outlined in Section 1, we will process your refund within 04 business days.

4. Refund Options

Refunds will be issued using the same payment method used for the original purchase.

The timing of the refund may vary depending on your payment provider. Please allow 04 business days for the refund to appear in your account.

5. Non-Refundable Items

Some items are non-refundable and non-returnable. These include gift cards, downloadable software or content, and items marked as final sale or clearance.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact our Customer Support team at info@Le-Store.pkimmediately. We will provide instructions for returning the product and arrange for a replacement or refund, as applicable.

7. Contact Us:

If you have questions or need further assistance with the return and refund process, please contact our Customer Support team at info@Le-Store.pk